Veteran advocate, emergency management, MS of AI in Business (ASU, expected Dec 2026).
Control what's in your lane. Build what lasts.
I'm Brandon Wagener, founder of Post Service Success. I help veterans access free, practical resources and help local home-service businesses respond faster, organize bookings, and protect trust.
Consult calls with me: Monday-Friday 5:30-7:30 MST, Saturday 8:00-3:00 MST.
In lane
- Clear scope, quick response systems
- Lead routing, booking, and review flow
- Free transition navigation for veterans
Out of lane
- Hype, pressure tactics, or bait-and-switch
- Unverified claims or inflated results
- Paid gatekeeping for basic resources
Services
Operational Systems & Strategic Resources
Operational systems
I build response systems that protect speed, clarity, and trust. These systems connect web presence, lead capture, and follow-through so the work stays in lane.
- Lead Response Trust Kit (missed-call response + booking)
- Web presence tied to lead response and follow-up
- Automation and AI tooling where it removes friction
Strategic resources
These resources are free, practical, and published as working materials. They exist to reduce noise and help people navigate real-world decisions.
- Veteran Transition Guide (V2, Notion)
- Resource Library (V1, Excel)
- Emergency Management essays and research archive
Proof and perspective
Calm leadership, applied to real systems
10+ years of operational leadership. Six years in the U.S. Army (Intelligence) supporting NATO crisis response and four years in global security operations (Fortune 100) monitoring real-time threats and multi-agency coordination.
BS in Emergency Management & Homeland Security (ASU). MS of AI in Business at W. P. Carey (in progress, expected Dec 2026).
This site and every system shown here was designed, built, and iterated by me.
Emergency management
Operational leadership, high-stakes coordination, resilience under pressure.
AI and automation
MS of AI in Business (W. P. Carey, expected Dec 2026); applied systems thinking.
Community first
Veterans get free resources. Helps you respond faster and organize leads.
Service Packages
Choose What Fits
Fast Start
$1,500
- 2-3 page template site
- GHL form capture + simple pipeline
- Mobile-responsive design
- Basic SEO setup
- Ticket-only support
Trust Kit
$2,500
- Everything in Fast Start
- Missed-call text back + call forwarding
- Instant SMS/email notifications
- Follow-up sequence (1-2)
- Lead tracking dashboard
- 1 consult call per month
Full System
$3,500+
- Everything in Trust Kit
- CRM buildout + advanced workflows
- Custom integrations (Jobber, tools)
- Reporting + training
- 2 consult calls per month
- Priority ticket support
Pricing notes
- Monthly support is flat-rate: Fast Start $149, Trust Kit $397, Full System $697+.
- Trust Kit and Full System include $25 in monthly SMS/voice credits.
- GoHighLevel software, phone numbers, and usage beyond the included credits are billed at cost with a fair-use cap.
- If usage exceeds the cap, overages are passed through at cost with a heads-up.
- A2P carrier approval can take 1-7 days after submission.
- Delivery starts once assets and access are received (see intake checklist in the Trust Kit).
What clients say
Client testimonials coming soon. Working with first clients now.
How I work
Clarity, momentum, and protection
Clarify the lane
Define what matters, what is out of scope, and what should be automated.
Map the system
Identify bottlenecks, response windows, and trust signals.
Build fast
Ship a working system quickly, then refine with real data.
Protect trust
Compliance, opt-outs, and clear expectations to keep your reputation strong.
Live systems
Client-ready builds and active MVPs
These are the systems in active use or near-ready for deployment. Build notes and supporting materials are included where helpful.
Research and early-stage work is available in the Labs archive.
Free resources
Post Service Success Navigator
Two free resource hubs: a Notion-based Navigator (V2) built for my undergrad capstone and updated with newer tooling, and the original Excel-based resource library (V1).
These links open in a new tab.
Browse the full index for all drafts and iterations.
View all labsContact
Let's connect
Prefer email or LinkedIn for now. I stay hands-on until the funnel is stable.
Consult calls with me: Monday-Friday 5:30-7:30 MST, Saturday 8:00-3:00 MST.
If you are a home-service business and missed calls cost you work, say so.